When dealing with employees, human resources staff are often called to tread carefully, and diffuse volatile situations—for both compliance and to avoid legal liability. An effective HR function is only as strong as their ability to deal successfully with a wide range of human behavior.
In addressing employee scenarios—from firings, layoffs and complaints—the key is in understanding how a person could react—at times irrationally or with a great deal of anger. The HR professional will administer the scenario and always act in a manner that protects a company’s integrity.
In Getting Down to Management Basics: My 5 Postulates of Employment, attorney Mark J. Neuberger talks about the most relevant suggestions for dealing with common legal situations in the workplace. Continue reading “HR and Human Behavior: How to Maintain Legal Integrity”