A human resources manager receives a complaint of discrimination from one employee against another. What do they do next? How are complaints handled? The manner in which human resources handles complaints can have a massive impact on the organization; not only legally, but how employees act in the future. Deal with a problem haphazardly andContinue reading “Complaint Investigations: Human Resources Best Practices”
As a single parent of two teenagers, aged only thirteen months apart, I had (over many years) found myself embroiled in seemingly intractable situations. Arguments over the slightest infractions by one or the other were often met with inflexibility.