According to this infographic published by Halogen Software, the answer is YES!
Not only are the two vastly different, but each can have a different effect on your business. Attitude is fine, and gives a certain level of value to the organization.
However, engagement is the true driving force for productivity—with measurable, bottom line results.
When human resources departments establish proactive strategies to promote engagement—as opposed to simply making employees happy—it can have a real impact on production (up to $3 million, as in in the example put forth in the infographic).
Ways to develop an engaged workforce include: genuine attention to employee needs, encouragement to provide constructive input and high personal standards.
Infographic after the jump…