Seven Things Never to Say at Work: Communication Skills


Words matter! At work, the words you use are like your calling card; communication is as much a part of your reputation as is your performance. Stay sharp with the seven things you should never say at work. What you say—and how you say it—matters in both your business and personal lives. No matter how “causal”Continue reading “Seven Things Never to Say at Work: Communication Skills”

Sex and the Single Human Resources Department


There are few things more distressing to human resources than having to investigate sexual harassment in the workplace. All eyes are on human resources to provide thorough, fair and reasonable investigation. HR must treat everyone involved with due respect. When an employee alleges sexual harassment—no matter what the situation—you have to act fast. Both human resourcesContinue reading “Sex and the Single Human Resources Department”

6 Things Employees WISH They Could Tell You in 2013


Some people hate to be criticized, and nobody wants to hear unpleasant news. In the business world, however, there are times when both need to be done. The problem? Bad news and criticism rarely flows up; it almost always rolls downhill, from management to the rank-and-file. Employees don’t communicate problems, criticize or are the bearerContinue reading “6 Things Employees WISH They Could Tell You in 2013”

Be a Better Employee… INSTANTLY!


We all want to improve—to be better parents, spouses or friends. There has always been a deep-seated need to rise above our current life situation. This drive is something hard-wired in our DNA and (for the history of humanity) has fueled success in business, relationships and life. Every employee—from the mail room to the boardroom—wantsContinue reading “Be a Better Employee… INSTANTLY!”

Behavioral Interviewing: How to Be a STAR!


“Tell me about a time you solved a problem.” An interviewer who has never uttered these words is simply missing an opportunity—and is only performing half an interview. This question, and all the different ways it can be worded, is at the heart of the behavioral interview, and gets to root of a company’s currentContinue reading “Behavioral Interviewing: How to Be a STAR!”

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