Leadership: It's the Little Things That Count


Warren Buffett speaking to a group of students...
Warren Buffett  (Photo credit: Wikipedia)

How would your employees describe you?

  • Modest?
  • Considerate?
  • Approachable?

Frequently, these terms describe some of those at the top of the corporate world—people like Warren Buffett and Amazon’s Jeff Bezos. They are CEOs beloved by their employees and are leaders not only on business, but in the values of their corporations.

Most bosses have not reached that level of the CEO stratosphere, and often their management skills are too harsh and dismissive. They bark orders to subordinates and are difficult to reach for one-on-one face time.

Employees shouldn’t have to catch an executive in the lunch area to discuss an issue or ask a question. Being unavailable and aloof is not leadership—and is hardly effective management.

To be a strong leader means respect—not only receiving it, but giving it as well.

Continue reading “Leadership: It's the Little Things That Count”

Leadership: It’s the Little Things That Count


Warren Buffett speaking to a group of students...
Warren Buffett  (Photo credit: Wikipedia)

How would your employees describe you?

  • Modest?
  • Considerate?
  • Approachable?

Frequently, these terms describe some of those at the top of the corporate world—people like Warren Buffett and Amazon’s Jeff Bezos. They are CEOs beloved by their employees and are leaders not only on business, but in the values of their corporations.

Most bosses have not reached that level of the CEO stratosphere, and often their management skills are too harsh and dismissive. They bark orders to subordinates and are difficult to reach for one-on-one face time.

Employees shouldn’t have to catch an executive in the lunch area to discuss an issue or ask a question. Being unavailable and aloof is not leadership—and is hardly effective management.

To be a strong leader means respect—not only receiving it, but giving it as well.

Continue reading “Leadership: It’s the Little Things That Count”

HR in the Service Industry [Infographic]


Hiring is quick, easy and convenient...These days, there is no reason hiring should be hard, especially for the service industry.

Using hiring techniques from 20, 10 or even 5 years ago just won’t cut it in today’s fast-paced, interconnected world. There is simply no reason to ignore some of the powerful tools to make recruitment, training and scheduling easy and convenient.

Cloud computing, HRM software and Software-as-a-Service (SaaS) lead the charge in HR technology, with Taleo, Workday, Ovation and others on the front lines of the battle.

Who can argue with something that can make your employees better qualified, well-trained and more productive? Human resources—the heart of hiring and employee relations—have more resources than ever to be even more effective in its duties, often at prices that fit the budget of any business, no matter the size.

This set of infographics from PeopleMatter.com exemplifies the best practices for human resources in the service industry—from hiring, training, scheduling and employee recognition. They take HR from the “Jack and Jill” age into the 21st Century.

Infographic after the jump…

Continue reading “HR in the Service Industry [Infographic]”

3 Jobs Your Startup Should Outsource


Image: Forbes.com

Startups are always in a crunch—either for time, money or both. An entrepreneur may have some strengths on the team—technical, product development or marketing—but often there are gaps.

Many small companies just getting off the ground are short on financial, accounting and human resources expertise.

Not surprisingly, enterprising companies—especially specializing in human resources management—have risen up to assist small business in rounding out the missing staff—saving substantially on net per-employee costs. 

Continue reading “3 Jobs Your Startup Should Outsource”